Getting Registered
Last night we went to go register our marriage with the council, which for a crappy piece of paper that goes up in an office for a couple of weeks for anyone to object to is a complete scam and waste of a good £60, but that is one thing and then you get the most straight faced/monotone assistant!
We were called into the office to go through the details – now it was a good job we were both in happy, slightly jovial mood, so we laughed all the way through!
They did a slight introduction as to what we will do and then began.
Registrar: Ok, we do the man first so… Katie… can you leave the room.
We looked at each other and Katie got up and started to open the door
R: Take your ID with you!!
said as if I was going to use it or steal it while she was out of the room, Katie came back for her ID and went to sit out side.
I answered the questions, all the while they were deadpan and not a smile crossed their face – I tried!
R: What is Katie’s job?
Oliver: Erm… Bank Clerk…
They start typing
O: hang on, I think her job is something ‘higher’ than that, she’ll probably tell me off for that (trying to inject a little humour) erm… I think its customer advisor or something
R: Well, what is it!
O: Oh, erm, you’ll have to ask her, but put Customer Service Advisor, but she works in a bank!
They type away again, read all the small print to me, get me to sign off the sheet, which they spelt my name wrong, even though on all the docs and ID it clearly shows I have one R in Ker!!
R: Can you call Katie back in and you wait out side… Take your ID!
So I then sat out side and waited for Katie to answer all the same questions, and was called back in.
R: Ok, There is a discrepancy on these answers!
Oh my god, whats happened, has Katie been married before? Katie is not her real name? She’s an alien… What could it be?
R: You both have different jobs for Katie. Katie has put Senior bank clerk, and Oliver has put Customer Service Advisor. Which one is it?
O: Well it’s obviously senior bank clerk I said bank clerk first any way!
They then proceeded to cross out Customer Service Advisor on my sheet and write in Senior Bank Clerk which I was made to initial!
R: When we take down the notice after two weeks, what do you want us to do with it? We can send it Wakefield, send it to you, or you can come pick it up.
(We are getting married in Wakefield) I was thinking, ‘Just throw it in the bin!?’
Katie: Do Wakefield need this?
R: Yes.
K: Then send to it Wakefield!
There was no help as what we had to do. They could of said, ‘Wakefield need this document, shall I send it to them as that would be easier for everyone.’
Customer service at it’s best! We were laughing all evening about it – It was a very surreal meeting. We then went down to Walton Hall to pay the deposit, where we were met with the complete opposite of service and both extremely happy with the choice of venue.
Posted by Oliver, on 8 October 2009
